Commitment to Quality

Fiber

Although carpet can be produced from of a variety of fiber types, over 90% of carpet produced today is manufactured using a synthetic fiber – either nylon, polyester or polypropylene. While both polyester and polypropylene have found their niche in the marketplace, the industry accepted leading fiber system is nylon.

Nylon will perform long-term much better than either polyester or polypropylene, and is the leader in appearance retention, fade resistance and soil and stain resistance. There are two types of nylon fiber available – Type 6 and Type 6,6. In side by side traffic tests, a carpet made from Type 6,6 nylon will out perform the same carpet made from Type 6 nylon. And, due to its molecular composition, Type 6,6 is a much more difficult fiber to dye, which also means it is much more resistant to stains penetrating the fiber. Type 6,6 has a 20% higher resilience level than Type 6 nylon, and that means your carpet will look better, longer.

Camelot uses only 100% Type 6,6 nylon in all its products. However, our commitment to quality does not stop at fiber. We take great care in using only the highest quality raw materials in other areas of manufacturing also:

Latex

Latex is a synthetic compound that adheres the tufted carpet to the secondary backing. Camelot uses only the highest quality latex, which provides a finished carpet with superior dimensional stability and a tuft bind that greatly exceeds industry standards.

Secondary Backing

Secondary backing is the back side of the finished carpet. It has a waffle-like appearance and is instrumental in combining with the strength of the latex to provide the ultimate in tuft bind and dimensional stability. In general, the smaller the space between the “waffles”, the higher the “pick” of the backing is, thus insuring the highest stability of the carpet.

Customer Service

Controlling all aspects of carpet manufacturing, from yarn processing through to finished carpeting, allows us greater flexibility throughout and enables us to react quickly when the need arises.

Our delivery times are unsurpassed. As a rule, if the carpet is not in stock at time of order, the backorder time is generally 5 business days. In reality, most backorders are finished in 3 or 4 days. Our freight partners pick up everyday, so once the carpet is finished and delivered to our distribution center, it wastes no time sitting around. It is picked up promptly and is on its way to its new home.

At Camelot, we know our greatest asset is our people and we treat our customers like friends. Our Customer Service Specialists are all working toward the same goal – to deliver quality carpet, on time. Special requests are welcomed. If it can be done, we’ll do it. If it can’t, we’ll give it a try anyway.